Privacy Policy

Law 13.709/2018 (“LGPD”) and other legal regulations establish rights for individuals regarding the use of their data by organizations (“Applicable Law”). According to the Applicable Law, the processing of personal data must be guided by a set of principles, especially the principle of transparency.

In compliance with the Applicable Law and best privacy practices, Hoshizaki Macom provides this Policy to inform individuals about the purposes for which personal data is processed by the organization.

We handle personal data with the utmost care, following the Applicable Law and implementing effective operational procedures to ensure compliance in the use of personal data.

Data Collected and Processed

Hoshizaki Macom understands the importance of responsible use of personal data and operates transparently, strictly adhering to the purposes for which the data is processed, and collecting only the minimum necessary data for Hoshizaki Macom to carry out its activities.

Below we list the personal data, purposes, and respective categories of Data Subjects:

Clients

We may use client registration data to make contacts and perform financial, administrative, commercial, and operational routines. Mailings for institutional communications and product/service offers will also be part of the use of client data:

  • Personal identification data, such as “name,” “ID,” “date of birth,” and “CPF”;
  • Contact data, such as “phone number,” “address,” “email address”; and
  • Corporate data, such as “company name,” “position,” and “business address.”

Potential Clients

Based on the legitimate interests of Hoshizaki Macom, we may use data from potential clients who contact us (via social media or phone, for example, to request a quote). The use of this data aims at lead generation and acquisition of new clients. We use the “name,” “phone,” and “email” of these data subjects.

Suppliers, Partners, and Sales Representatives:

We maintain the registration of clients, suppliers, partners, and sales representatives strictly to make contacts and perform financial, administrative, and operational routines. We process the following data:

  • Personal identification data, such as “name,” “ID,” “date of birth,” and “CPF”;
  • Contact data, such as “phone number,” “address,” “email address”; and
  • Dados corporativos, tais como “nome da empresa”, “endereço comercial”.

Website Users:

Through our institutional website, some data may be collected from visitors who voluntarily fill out the “contact” form to communicate with Hoshizaki Macom (https://www.hoshizakimacom.com.br/contato/ ). Basic identification data is collected, such as “name,” “email,” “phone,” and “department,” so that Hoshizaki Macom can respond to the contact.

While browsing our website, users may access third-party websites and platforms through specific links that may collect/process personal data, over which we have no control. Therefore, we recommend reading the privacy policies of these third parties.

Talent Applicants

By filling out the form on the “work with us” link (hoshizakimacom.com.br/trabalhe-conosco), individuals provide identification and contact data, such as “name,” “date of birth,” “phone,” “email address,” “address,” “education level,” and may submit a cover letter and their resume.

Personal data and resumes received will be securely deleted by Hoshizaki Macom within 12 months.

Sharing with Third Parties

In the course of its legitimate activities, Hoshizaki Macom shares personal data with third parties/partners, such as technology service providers who process systems and store data, for example, Protheus. Protheus.

Hoshizaki Macom has a robust data privacy governance program and, under no circumstances, sells personal data or shares it with third parties without a legitimate purpose or in noncompliance with Applicable Laws.

Data Retention Period

Unless specifically indicated in this Policy, personal data processed by Hoshizaki Macom is generally stored for the duration of the relationship with the data subject or for as long as necessary for the legitimate purposes of Hoshizaki Macom as the data controller. Personal data relevant for legal and accounting obligations will be retained for the required period according to Applicable Law.

Information Security

Hoshizaki Macom stores personal data with full commitment to security and takes the necessary measures to preserve the integrity and privacy of personal data.

We adopt modern technical and administrative measures to protect personal data from unauthorized access and from accidental or unlawful destruction, loss, alteration, disclosure, or any form of improper or unlawful processing.

Exercise of Rights Regarding Personal Data

In addition to other rights provided under Article 18 of the LGPD, any data subject has the right to request confirmation of the existence of processing of their data, as well as access to it.

They may also request the correction of data that may be incorrect or outdated.

The right to demand anonymization, blocking, or deletion of personal data that is unnecessary or whose processing is considered irregular for any reason is also guaranteed.

For any communication regarding the processing of personal data, please contact our Data Protection Officer, Mr. Shandlei Eduardo Ferreira de Souza, at privacidade@acosmacom.com.br, telefone (11) 2085-7000.

When contacting us, for security, confidentiality, and inviolability of data, we may request additional information or procedures to confirm your identity.

Privacy Policy Review

The terms of this Policy may be updated or adapted from time to time to reflect our activities and to ensure ongoing compliance with Applicable Law and best practices.

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