Equipment Installation or Maintenance

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Services
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Installation or Maintenance

Fill out the form to request an installation or open a technical service call.

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Location and Service Information

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Contact Information

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Frequently Asked Questions

It collects the minimum information required to open service requests for installation or repair.

No. Provide only one, depending on whether you are an individual or company.

Enter only numbers, without punctuation.
CPF: 12345678901
CNPJ: 11222333000144

Enter according to your country’s standard. Use “Additional Information” for state or postal codes.

Yes. We use encryption and comply with LGPD (General Data Protection Law).

Check for typing errors or formatting.

Invoice is required for warranty validation and service requests.

Use the “Attach Documents” button.

Inside or on the sides/back of the equipment.

  • Horizontal Refrigerators/Freezers: Open the first door on the left and check the side interior wall.
  • Other Equipment: Usually on the sides or at the back.

Provide detailed explanation and attach pictures when possible.

No. Each request must be opened individually.

After submitting, you will receive a protocol number by email. Our team will then follow up.

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